Privacy Statement

ENGLISH – PRIVACY POLICY
Lumivitagold

1. General Provisions
   This Privacy Policy governs how the Lumivitagold online store, owned by Steisi 77 Ltd., collects, processes, and stores the personal data of its customers and visitors, in accordance with:

• Regulation (EU) 2016/679 (GDPR)
• The Personal Data Protection Act
• The applicable legislation of the Republic of Bulgaria

By using the website, you accept the terms of this Policy.

1. Data Controller Details
   Personal data controller:

Steisi 77 Ltd.
UIC: 208639137
Registered office and address:
Popovo, 26 Kalomenska Str.
Contact email: sales@lumivitagold.com  

1. What Personal Data We Collect

3.1 When placing an order  

• First name and surname
• Phone number
• Email address
• Delivery address
• Billing details

3.2 Automatically collected data  

• IP address
• Browser and device data
• Behaviour when using the website

1. Purposes of Processing
   Personal data is processed for the purposes of:

• Fulfilling placed orders
• Delivering products
• Issuing accounting documents
• Communication with customers
• Improving our services
• Complying with legal obligations

1. Legal Basis
   Processing is carried out on the basis of:

• Conclusion and performance of a contract
• Legal obligations
• Explicit consent (e.g. newsletter subscription)
• Legitimate interest

1. Storage Period
   Personal data is stored:

• For the duration of the contractual relationship
• In accordance with statutory periods (up to 10 years for accounting documents)
• Until consent is withdrawn, where processing is based on consent

1. Disclosure of Data to Third Parties
   Data may be disclosed to:

• Courier companies for delivery
• Accounting service providers
• IT service providers
• Public authorities where there is a legal basis

Data is not sold and is not provided to third parties for marketing purposes.

1. Cookies
   The website uses cookies for:

• Proper functioning
• Traffic analysis
• Improving user experience

Users can manage cookies through their browser settings.

1. Users’ Rights
   Under the GDPR, you have the right:

• To access your personal data
• To rectify inaccurate data
• To erasure (“right to be forgotten”)
• To restriction of processing
• To object to processing
• To withdraw your consent
• To lodge a complaint with the Commission for Personal Data Protection

1. Security Measures
   Steisi 77 Ltd. applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

2. Contact
   For questions regarding the processing of personal data:

Email: sales@lumivitagold.com